Shipping and payment
Shipping and handling
All the orders will be sent within one week from receiving the payment. In Finland the delivery may take 1-4 days. In Europe delivery may take 1-4 weeks and outside Europe and USA 2 weeks or more.
The orders will be delivered as a letter, maxiletter or packet depending on the size and weight of the order.
The shipping and handling costs are automaticaly calculated based on what is in your shopping cart and the country to which the order is to be delivered. They are displayed in your order summary before your final confirmation.
If you wish to see how much the shipping costs would be for a particular order, we invite you to add the desired products to your shopping cart and continue the order up to the pre-confirmation summary, your order will not be saved unless you click the final confirmation button.
We accept the following payment methods :
- Paypal (meaning you can pay with most credit cards)
- Bank transfer
- You can also collect your items in person from our workroom in the center of Tampere. Please reserve a time beforehand.
If you don't have a finnish bank account, we recommend paypal as it will allow us to receive your payment immediately, therefor insuring your order will be prepared and shipped more rapidly.
All orders for which the payment hasn't been received after five (5) working days are subject to immediate cancelation.
Incomplete payments or payments for canceled orders will be refunded, the order will not be honnored in any of these cases.